Refund Policy
Apollo TV Refund Policy
7-Day Money-Back Guarantee
At Apollo TV, we are dedicated to providing top-quality IPTV services and ensuring customer satisfaction. If you are not fully satisfied with your subscription, we offer a 7-day refund guarantee. Please review the terms below to understand our refund policy.
1. Refund Eligibility
To qualify for a refund, the following conditions must be met:
- The refund request must be made within 7 days of purchase.
- Your account must be in good standing, with no violations of our terms of service.
- A valid reason must be provided for the refund request.
2. How to Request a Refund
To initiate a refund, follow these steps:
- Contact our support team at [email protected] with your request.
- Provide your account details and the reason for your refund request.
- Our team will review your request and process the refund if all eligibility criteria are met.
3. Refund Process
- Approved refunds will be issued to the original payment method used at the time of purchase.
- Refund processing time may vary but typically takes a few business days.
4. Non-Refundable Items
The following items/services are not eligible for a refund:
- Subscription renewals after the initial 7-day period.
- Services used in violation of our terms of service.
- One-time activation fees (if applicable).
5. Policy Updates
Apollo TV reserves the right to modify this refund policy at any time. We encourage you to check this page periodically for updates.
If you have any questions or concerns regarding our refund policy, feel free to reach out to us at [email protected].
Thank you for choosing Apollo TV. We appreciate your trust in our services!